Mandarin Oriental, Ritz Madrid
Plaza de la Lealtad, 5, Madrid. ( 0.9 km from City Center. )
Check availability for hotel Mandarin Oriental, Ritz Madrid's Stay
About Mandarin Oriental, Ritz Madrid
Opulent and exclusive Mandarin Oriental, Ritz Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi and one-way airport transportation are also included. The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental, Ritz Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedi
Good to know
Check-out
Cancellation/prepayment
Groups 
Internet 
Parking 
Pets 
Children and extra bed policy. When would you like to stay at Mandarin Oriental, Ritz Madrid
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Mandarin Oriental, Ritz Madrid will do its best to meet your needs.
Facilities & Services
- Breakfast takeaway containers
- Screens or physical barriers placed between staff and guests in appropriate areas
- Invoice provided
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing rules followed
- First aid kit available
- Contactless check-in/check-out
- Cashless payment available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Private check-in/check-out
- Special diet menus (on request)
- Trouser press
- Airport shuttle (additional charge)
- Daily housekeeping
- Parking on site
- WiFi available in all areas
- Paid WiFi
- Kid meals
- Kid-friendly buffet
- Street parking
- Accessible parking
- Wine/champagne
- Airport pick up
- Airport drop off
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
- Swimming Pool
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle service
- Swimming pool
- Fitness
- Spa lounge/relaxation area
- Steam room
- Pet bowls
- Pet basket
- Free parking
- Internet services
- Lift
- Express check-in/check-out
- Safety deposit box
- Indoor pool (all year)
- Concierge service
- Snack bar
- Designated smoking area
- Indoor pool
- Air conditioning
- Allergy-free room
- WiFi
- Luggage storage
- Fax/photocopying
- Heating
- Tour desk
- Car hire
- Soundproof rooms
- Massage
- Spa and wellness centre
- Currency exchange
- Valet parking
- Family rooms
- Breakfast in the room
- Ironing service
- Laundry
- Dry cleaning
- Facilities for disabled guests
- Airport shuttle
- Babysitting/child services
- Non-smoking rooms
- Garden
- Terrace
- Fitness centre
- Bar
- 24-hour front desk
- Pets allowed
- Room service
- Meeting/banquet facilities
- Delivered food is securely covered
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Parking
- Restaurant
Hotels Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Groups | When booking more than 5 rooms, different policies and additional supplements may apply. |
|---|---|
| Internet | WiFi is available in all areas and costs EUR 5 per 24 hours. |
| Parking | Free public parking is possible on site (reservation is not needed). |
| Pets | Pets are allowed on request. No extra charges. |
| Children and extra bed policy | Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for € 132 per person per night when using an existing bed. Children up to and including 11 years old stay for free when using an available extra bed. People 12 years old and over stay for € 132 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. |
Cards Accepted at This Property
JCB, American Express, Visa, Euro/Mastercard, Diners Club,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in Mandarin Oriental, Ritz Madrid
Important information
Please inform Mandarin Oriental, Ritz Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Cribs are available on request. Please contact the property for further information.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - Mandarin Oriental, Ritz Madrid. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Madrid, you'll find everything you need in the town's little boutiques and shops.
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