Kempinski Hotel Grand Arena Bansko
Pirin Street 96, Bansko. ( 1.3 km from City Center. )
Check availability for hotel Kempinski Hotel Grand Arena Bansko's Stay
About Kempinski Hotel Grand Arena Bansko
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisin
Good to know
Check-out
Cancellation/prepayment
Parking 
Pets 
Children and Extra Bed Policy. 
Internet When would you like to stay at Kempinski Hotel Grand Arena Bansko
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Kempinski Hotel Grand Arena Bansko will do its best to meet your needs.
Facilities & Services
- Access to health care professionals
- Face masks for guests available
- Delivered food is securely covered
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Property is cleaned by professional cleaning companies
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Staff follow all safety protocols as directed by local authorities
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- Guest accommodation is disinfected between stays
- Shuttle service
- Walking tours
- Bike tours
- Themed dinner nights
- Happy hour
- Tour or class about local culture
- Cooking class
- Archery
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Swimming Pool
- Bicycle rental
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Swimming pool
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Massage chair
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Kids' outdoor play equipment
- Kid meals
- Kid-friendly buffet
- Secured parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Pool with view
- Heated pool
- Plunge pool
- Pool cover
- Wine/champagne
- Fruits
- Tennis equipment
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Sun umbrellas
- Outdoor furniture
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Indoor play area
- WiFi available in all areas
- Board games/puzzles
- Heating
- Fax/photocopying
- Horse riding
- Luggage storage
- WiFi
- Ski storage
- Indoor pool
- Outdoor pool
- Free WiFi
- Non-smoking throughout
- Air conditioning
- ATM/cash machine on site
- Snack bar
- Sun terrace
- Outdoor pool (all year)
- Outdoor pool (seasonal)
- Indoor pool (all year)
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Ski pass vendor
- Special diet menus (on request)
- Trouser press
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Kids' club
- Daily housekeeping
- Parking on site
- Private parking
- Hammam
- Tour desk
- Spa and wellness centre
- Massage
- Billiards
- Soundproof rooms
- Hiking
- BBQ facilities
- Packed lunches
- Car hire
- Cycling
- Laundry
- Dry cleaning
- Facilities for disabled guests
- Skiing
- Barber/beauty shop
- Family rooms
- Breakfast in the room
- Ironing service
- Internet services
- Lift
- Express check-in/check-out
- Solarium
- Valet parking
- Currency exchange
- Safety deposit box
- Fishing
- Business centre
- Babysitting/child services
- Airport shuttle
- Fitness centre
- Garden
- Terrace
- Non-smoking rooms
- Tennis court
- Sauna
- Parking
- Restaurant
- Pets allowed
- Room service
- Meeting/banquet facilities
- Bar
- 24-hour front desk
Hotels Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Parking | Private parking is possible on site (reservation is not possible) and costs EUR 10 per day. |
|---|---|
| Pets | Pets are allowed on request. Charges may be applicable. |
| Children and Extra Bed Policy | All children are welcome. All children under 3 years stay free of charge for children's cots/cribs. All children from 3 to 5 years stay free of charge for extra beds. All children from 6 to 11 years are charged EUR 40 per person per night for extra beds. All older children or adults are charged EUR 80 per person per night for extra beds. All children under 6 years stay free of charge when using existing beds. All children from 6 to 12 years are charged EUR 20 per person per night when using existing beds. The maximum number of children's cots/cribs in a room is 1. The maximum number of extra beds in a room is 1. |
| Internet | WiFi is available in all areas and is free of charge. |
Cards Accepted at This Property
American Express, Visa, Euro/Mastercard,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in Kempinski Hotel Grand Arena Bansko
Important information
Please inform Kempinski Hotel Grand Arena Bansko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests under the age of 18 can only check in with a parent or official guardian. If you arrive with children, please inform the property about their age. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card any time after confirmation. Please note that half-board plan includes meals only. Drinks are at surcharge. Please note that rates on 31 December 2023 include compulsory New Year's gala dinner for the number of people included in the reservation. Dear guests please be informed that we can accommodate pets up to 10 kilos and charges will applied.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - Kempinski Hotel Grand Arena Bansko. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Bansko, you'll find everything you need in the town's little boutiques and shops.
Find nearby restaurants