Shangri-La Hotel, Suzhou

168 Ta yuan Road, Suzhou. ( 2.7 km from City Center. )

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About Shangri-La Hotel, Suzhou

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Hotel, Suzhou offers accommodation featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness centre, a full-size indoor pool or at the outdoor tennis courts. Relaxing

Good to know

Hotel Check-In
Check-in
14:00:00 – 23:30:00
Hotel Check-Out Check-out
00:00:00 – 12:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in the hotel rooms and is free of charge.
Accommodation ParkingParking
Free public parking is possible on site (reservation is not needed).
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and Extra Bed Policy.
All children are welcome. Up to two children under 12 years stay free of charge when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 3. There is no capacity for cots in the room.

When would you like to stay at Shangri-La Hotel, Suzhou

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Shangri-La Hotel, Suzhou will do its best to meet your needs.

Facilities & Services

  • Garden
  • Pool/beach towels
  • Express check-in/check-out
  • Bar
  • Security alarm
  • Shuttle service (additional charge)
  • Hand sanitizer in guest accommodation and key areas
  • Tour desk
  • Hot tub/jacuzzi
  • VIP room facilities
  • Car hire
  • Safety deposit box
  • Happy hour
  • Non-smoking rooms
  • Private check-in/check-out
  • On-site parking
  • Luggage storage
  • CCTV outside property
  • Breakfast in the room
  • Parking
  • Valet parking
  • Heating
  • Process in place to check health of guests
  • Facilities for disabled guests
  • Snack bar
  • Kids' club
  • Use of cleaning chemicals that are effective against Coronavirus
  • Cashless payment available
  • Daily housekeeping
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Bridal suite
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Lift
  • Indoor pool
  • CCTV in common areas
  • Newspapers
  • Staff follow all safety protocols as directed by local authorities
  • Fitness centre
  • Dry cleaning
  • 24-hour security
  • Designated smoking area
  • Babysitting/child services
  • Ticket service
  • Kids' outdoor play equipment
  • Indoor pool (all year)
  • Air conditioning
  • Shared lounge/TV area
  • Concierge service
  • Meeting/banquet facilities
  • Spa and wellness centre
  • Billiards
  • WiFi
  • Free WiFi
  • Free parking
  • Guest accommodation is disinfected between stays
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Ironing service
  • Internet services
  • Restaurant
  • Physical distancing rules followed
  • Trouser press
  • Property is cleaned by professional cleaning companies
  • Swimming Pool
  • Heated pool
  • Non-smoking throughout
  • Shoeshine
  • Laundry
  • Room service
  • Soundproof rooms
  • ATM/cash machine on site
  • Tennis court
  • Kid-friendly buffet
  • Massage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • Business centre
  • Shallow end
  • Currency exchange
  • Fire extinguishers
  • 24-hour front desk
  • Smoke alarms
  • Kid meals
  • Physical distancing in dining areas

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Internet WiFi is available in the hotel rooms and is free of charge.
Parking Free public parking is possible on site (reservation is not needed).
Pets Pets are not allowed.
Children and Extra Bed Policy All children are welcome. Up to two children under 12 years stay free of charge when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 3. There is no capacity for cots in the room.

Cards Accepted at This Property

JCB, American Express, Visa, Diners Club, UnionPay credit card, Euro/Mastercard,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Shangri-La Hotel, Suzhou Reviews and Ratings


Currently we have 106 reviews, rated at 8.4. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Shangri-La Hotel, Suzhou

Important information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that only a valid government-issued ID card is acceptable for Mainland Chinese citizens. Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's SPA and restaurants are closed until further notice. Breakfast is served at the Executive Lounge on floor 48.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Shangri-La Hotel, Suzhou. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Suzhou, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
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