4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

Europa-Park-Straße 4 + 6, Rust. ( 0.7 km from City Center. )

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About 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

This Medieval-themed hotel is located in the Europa-Park Resort in Rust, near Freiburg. It offers special early access to Europa-Park, a rooftop bar overlooking the park, and free internet access for guests. The Burghotel Castillo Alcazar is built in the style of a Medieval Spanish castle. Rooms feature warm, rustic décor and modern facilities such as cable TV, hairdryers, and air conditioning. The Castillo buffet restaurant provides a large breakfast buffet, and also offers Spanish and international meals each evening. The Burghotel’s Buena Vista Club serves cocktails and has a rooftop terrace. The neighbouring El Andaluz Hotel sells tick

Good to know

Hotel Check-In
Check-in
15:30:00 – 18:00:00
Hotel Check-Out Check-out
06:00:00 – 11:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Hotel Group PoliciesGroups
When booking more than 5 rooms, different policies and additional supplements may apply.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
Free private parking is possible on site (reservation is not needed).
Are pets allowed in hotel room?Pets
Pets are allowed on request. Charges may be applicable.
Children and Extra Bed Policy / Cots in the roomChildren and extra bed policy.
Children of any age are allowed. Children up to and including 3 years old stay for € 6 per person per night when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

When would you like to stay at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort will do its best to meet your needs.

Facilities & Services

  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Swimming Pool
  • Guests have the option to reuse towels
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Pool/beach towels
  • Heated pool
  • WiFi available in all areas
  • Children television networks
  • Private parking
  • Parking on site
  • Water park
  • Lockers
  • Airport shuttle (additional charge)
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Special diet menus (on request)
  • Shuttle service (additional charge)
  • Outdoor pool (seasonal)
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Outdoor pool
  • Free WiFi
  • WiFi
  • Shops on site
  • Cycling
  • Hammam
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Barber/beauty shop
  • Family rooms
  • Facilities for disabled guests
  • Business centre
  • Laundry
  • Airport shuttle
  • Packed lunches
  • Car hire
  • Gift shop
  • Shoeshine
  • Massage
  • Currency exchange
  • Spa and wellness centre
  • Free parking
  • Internet services
  • Lift
  • Non-smoking rooms
  • Terrace
  • Newspapers
  • Bar
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Meeting/banquet facilities
  • Pets allowed
  • Restaurant
  • Parking
  • Solarium
  • Ironing service
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • Cashless payment available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Pets Pets are allowed on request. Charges may be applicable.
Children and extra bed policy Children of any age are allowed. Children up to and including 3 years old stay for € 6 per person per night when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Cards Accepted at This Property

American Express, Visa, Euro/Mastercard, Diners Club,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort Reviews and Ratings


Currently we have 20 reviews, rated at 9.1. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort

Important information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests can buy tickets for the Europa Park and the Rulantica indoor water park online. Please note that they are not included in the rate. Guests arriving after 18:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that Europa Park is open in the following seasons except on 24 and 25 December 2021: From 29 March to 07 November 2021 summer season. From 08 November to 26 November 2021 Hello-Winter season. From 27 November to 09 January 2022 Winter season.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Rust, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
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