Casa Lucy

Miraflores 969, Puerto Natales. ( 0.9 km from City Center. )

Check availability for hotel Casa Lucy's Stay
Guests 1
Adults
Children

About Casa Lucy

Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi. Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room. Teniente Julio Gallardo Airport is 9 km away from Lucy.

Good to know

Hotel Check-In
Check-in
12:00:00 – 00:00:00
Hotel Check-Out Check-out
07:00:00 – 10:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
No parking available.
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and extra bed policy.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an existing bed. People 4 years old and over stay for US$30 per person per night when using an available extra bed. No cots are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

When would you like to stay at Casa Lucy

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Casa Lucy will do its best to meet your needs.

Facilities & Services

  • Face masks for guests available
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Invoice provided
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • First aid kit available
  • Contactless check-in/check-out
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi available in all areas
  • CCTV in common areas
  • Shared lounge/TV area
  • Non-smoking throughout
  • WiFi
  • Free WiFi
  • Luggage storage
  • Tour desk
  • Heating
  • Internet services
  • Non-smoking rooms
  • Family rooms

Bed and breakfasts Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
Pets Pets are not allowed.
Children and extra bed policy Children of any age are allowed. Children up to and including 3 years old stay for free when using an existing bed. People 4 years old and over stay for US$30 per person per night when using an available extra bed. No cots are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Cards Accepted at This Property

Euro/Mastercard, American Express, Diners Club, Visa,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Casa Lucy Reviews and Ratings


Currently we have 52 reviews, rated at 9.7. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Casa Lucy

Important information

Please inform Casa Lucy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Managed by a private host

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Casa Lucy. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Puerto Natales, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
Children