Grand Mercure Auckland

8 Customs Street, Auckland. ( 0.6 km from City Center. )

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About Grand Mercure Auckland

Located in the heart of Auckland's waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland boasts 207 guest rooms and a dedicated conference and event floor. The elegantly refurbished rooms and suites at Grand Mercure Auckland feature Smart TV's with Blu-tooth connectivity as well as bathrooms with manuka honey toiletries. Complimentary WiFi is provided. Guests can enjoy a morning yoga class in the Wellness Room or read a book in the library, which has been richly decorated with warm gold and leather. The business centre has state-of-the-art techn

Good to know

Hotel Check-In
Check-in
14:00:00 – 00:00:00
Hotel Check-Out Check-out
00:00:00 – 11:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and Extra Bed Policy.
All children are welcome. There is no capacity for cots in the room. There is no capacity for extra beds in the room.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
Private parking is possible at a location nearby (reservation is not possible) and costs NZD 40 per day.
Hotel Group PoliciesGroups
When booking more than 7 rooms, different policies and additional supplements may apply.

When would you like to stay at Grand Mercure Auckland

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Grand Mercure Auckland will do its best to meet your needs.

Superior guest experience at Grand Mercure Auckland

Located in the heart of the Auckland waterfront district, Mercure Auckland overlooks the spectacular harbour and bustling city. Situated within walking distance of Auckland shopping, restaurants, the Viaduct Harbour, ferry terminals and Vector Arena.

Facilities & Services

  • Non-smoking rooms
  • Terrace
  • Dry cleaning
  • Laundry
  • Babysitting/child services
  • Business centre
  • Newspapers
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Meeting/banquet facilities
  • Restaurant
  • WiFi available in all areas
  • Private parking
  • Special diet menus (on request)
  • Concierge service
  • Bikes available (free)
  • Non-smoking throughout
  • Air conditioning
  • Free WiFi
  • WiFi
  • Luggage storage
  • Heating
  • Fax/photocopying
  • Library
  • Currency exchange
  • Valet parking
  • Ironing service
  • Internet services
  • Safety deposit box
  • Room service
  • Lift
  • Breakfast in the room
  • Parking
  • Facilities for disabled guests

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Pets Pets are not allowed.
Children and Extra Bed Policy All children are welcome. There is no capacity for cots in the room. There is no capacity for extra beds in the room.
Internet WiFi is available in all areas and is free of charge.
Parking Private parking is possible at a location nearby (reservation is not possible) and costs NZD 40 per day.
Groups When booking more than 7 rooms, different policies and additional supplements may apply.

Cards Accepted at This Property

JCB, Visa, Euro/Mastercard, American Express, Diners Club,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Grand Mercure Auckland Reviews and Ratings


Currently we have 1353 reviews, rated at 8.7. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Grand Mercure Auckland

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the hotel offers a valet car parking service. Limited valet parking is available on site and charges are applicable. Parking is available on a first come first served basis. Please note that there is a 2% charge when you pay with a credit card. Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Grand Mercure Auckland. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Auckland, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
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