South America · Chile · Villarrica
Hotel El CiervoHotel El Ciervo
General Korner 241, Villarrica. ( 0.5 km from City Center. )
Check availability for hotel Hotel El Ciervo's Stay
About Hotel El Ciervo
Featuring a garden with a swimming pool, Hotel El Ciervo offers rooms with free Wi-Fi and cable TV only 20 metres from Villarrica Lake. Breakfast is provided and there is a restaurant. Downtown Villarrica is 300 metres away. Decorated in pastel hues, rooms at Hotel El Ciervo are fitted with stylish furnishing. All of them have heating and some rooms boast fireplaces. A buffet breakfast with fresh ingredients, homemade bread and "kuchen" is served daily. International dishes can be ordered at the property’s restaurant, and drinks from the bar can be enjoyed in the garden. In summer, guests can relax by the pool overlooking Villarrica Volcano
Good to know
Check-out
Cancellation/prepayment
Internet 
Parking 
Pets 
Children and extra bed policy. When would you like to stay at Hotel El Ciervo
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel El Ciervo will do its best to meet your needs.
Superior guest experience at Hotel El Ciervo
Hotel El Ciervo is the ideal place for people who enjoy nature and appreciate the true rest in holidays. Our hotel has a restaurant, terraces and a spacious lounge for relaxing, inviting place to read a book or just watch the fire in the fireplace. For the pleasure of our guests our breakfast combining flavors and traditions of the south. During the afternoon you can enjoy the terrace and swimming pool surrounded by a beautiful garden and a magnificent view of the lake and volcano Villarrica. In 2011, Hotel El Ciervo has been certified by IRAM Chile under Chilean rule NCH2912 of 2005 - Nch 2760 of 2007, the seal of quality tourist 2011. SERNATUR seal was granted by classifying our Hotel with 3 stars.Facilities & Services
- Safety deposit box
- Face masks for guests available
- Shared lounge/TV area
- Ironing service
- All plates, cutlery, glasses and other tableware have been sanitized
- 24-hour front desk
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Bridal suite
- Concierge service
- Children television networks
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Fire extinguishers
- WiFi
- Outdoor pool (all year)
- Non-smoking throughout
- Fax/photocopying
- Restaurant
- Process in place to check health of guests
- On-site parking
- Physical distancing in dining areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Terrace
- CCTV outside property
- Use of cleaning chemicals that are effective against Coronavirus
- Laundry
- Access to health care professionals
- Sun terrace
- Room service
- Dry cleaning
- Heating
- Garden
- Private check-in/check-out
- First aid kit available
- Library
- Plunge pool
- Outdoor pool
- Meeting/banquet facilities
- Valet parking
- Non-smoking rooms
- Swimming Pool
- Internet services
- Thermometers for guests provided by property
- Parking
- Newspapers
- CCTV in common areas
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Private parking
- Facilities for disabled guests
- Tour desk
- Luggage storage
- Bicycle rental (additional charge)
- Designated smoking area
- Free WiFi
- Physical distancing rules followed
- Business centre
- Shuttle service (additional charge)
- Hand sanitizer in guest accommodation and key areas
- Bar
- Family rooms
- Kid meals
- Free parking
- Special diet menus (on request)
- Pool/beach towels
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Bikes available (free)
- Staff follow all safety protocols as directed by local authorities
- WiFi available in all areas
- Breakfast in the room
- Security alarm
Hotels Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Internet | WiFi is available in all areas and is free of charge. |
|---|---|
| Parking | Free private parking is possible on site (reservation is not needed). |
| Pets | Pets are not allowed. |
| Children and extra bed policy | Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. |
Cards Accepted at This Property
Visa, Diners Club, American Express, Euro/Mastercard,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in Hotel El Ciervo
Important information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - Hotel El Ciervo. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Villarrica, you'll find everything you need in the town's little boutiques and shops.
Find nearby restaurants