Hotel Fire & Ice Düsseldorf/Neuss

An der Skihalle 1, Neuss. ( 4.2 km from City Center. )

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About Hotel Fire & Ice Düsseldorf/Neuss

This 4-star-Superior hotel is located within the Alpenpark Neuss, an indoor and outdoor leisure park. The hotel offers modern wellness facilities, 2 restaurants and free WiFi. Just a 20-minute drive from Düsseldorf city centre, the Hotel Fire & Ice Düsseldorf/Neuss has stylish rooms with air conditioning, a flat-screen TV, and a minibar. The Fire & Ice’s unique spa area features a sauna overlooking the ski slopes. There is also a steam room and a fitness room. Outdoor activities include fun football, available from April until October. Varied breakfast buffets, German cuisine and international dishes are served in the Fire & Ice’s resta

Good to know

Hotel Check-In
Check-in
15:00:00 – 00:00:00
Hotel Check-Out Check-out
00:00:00 – 11:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Hotel Group PoliciesGroups
When booking more than 3 rooms, different policies and additional supplements may apply.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
Free private parking is possible on site (reservation is needed).
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and Extra Bed Policy.
All children are welcome. Up to two children under 14 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. One older child or adult is charged EUR 20 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.

When would you like to stay at Hotel Fire & Ice Düsseldorf/Neuss

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel Fire & Ice Düsseldorf/Neuss will do its best to meet your needs.

Facilities & Services

  • Air conditioning
  • Live sport events (broadcast)
  • Ski school
  • Cashless payment available
  • Food can be delivered to guest accommodation
  • CCTV in common areas
  • Laundry
  • First aid kit available
  • Shoeshine
  • Mini golf
  • Cycling
  • On-site parking
  • Hammam
  • 24-hour front desk
  • Invoice provided
  • Luggage storage
  • Ski-to-door access
  • Daily housekeeping
  • 24-hour security
  • Face masks for guests available
  • Concierge service
  • Spa and wellness centre
  • Stand-up comedy
  • Fitness centre
  • Newspapers
  • Heating
  • Free WiFi
  • Family rooms
  • Non-smoking throughout
  • Ski pass vendor
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • ATM/cash machine on site
  • Shuttle service (additional charge)
  • Dry cleaning
  • Bar
  • Physical distancing rules followed
  • Skiing
  • Children's playground
  • Restaurant
  • Children television networks
  • Safety deposit box
  • Sun terrace
  • Fax/photocopying
  • Nightclub/DJ
  • Fire extinguishers
  • Private parking
  • Sauna
  • Evening entertainment
  • Security alarm
  • Mobile app for room service
  • Non-smoking rooms
  • Kid-friendly buffet
  • Meeting/banquet facilities
  • Allergy-free room
  • Shops (on site)
  • Staff follow all safety protocols as directed by local authorities
  • Lockers
  • WiFi available in all areas
  • Free parking
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Physical distancing in dining areas
  • Special diet menus (on request)
  • CCTV outside property
  • Breakfast in the room
  • Terrace
  • VIP room facilities
  • Happy hour
  • Packed lunches
  • Parking
  • Room service
  • Lift
  • Ski equipment hire (on site)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Designated smoking area
  • Smoke alarms
  • WiFi
  • Ironing service
  • Massage
  • Ski storage
  • Board games/puzzles
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Internet services
  • Kids' outdoor play equipment

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Groups When booking more than 3 rooms, different policies and additional supplements may apply.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is needed).
Pets Pets are not allowed.
Children and Extra Bed Policy All children are welcome. Up to two children under 14 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. One older child or adult is charged EUR 20 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.

Cards Accepted at This Property

Euro/Mastercard, Visa,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Hotel Fire & Ice Düsseldorf/Neuss Reviews and Ratings


Currently we have 405 reviews, rated at 8.9. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Hotel Fire & Ice Düsseldorf/Neuss

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Hotel Fire & Ice Düsseldorf/Neuss. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Neuss, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
Children