Hotel Puerta America

Avenida América, 41, Madrid. ( 3.9 km from City Center. )

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About Hotel Puerta America

The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de

Good to know

Hotel Check-In
Check-in
14:00:00 – 00:00:00
Hotel Check-Out Check-out
07:00:00 – 12:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Hotel Group PoliciesGroups
When booking more than 9 rooms, different policies and additional supplements may apply.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in the hotel rooms and is free of charge.
Accommodation ParkingParking
Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and extra bed policy.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children up to and including 12 years old stay for free when using an available extra bed. People 13 years old and over stay for € 60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

When would you like to stay at Hotel Puerta America

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel Puerta America will do its best to meet your needs.

Facilities & Services

  • Delivered food is securely covered
  • Breakfast takeaway containers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Invoice provided
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Trouser press
  • Daily housekeeping
  • Parking on site
  • Private parking
  • Pool/beach towels
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Swimming Pool
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Special diet menus (on request)
  • Concierge service
  • Outdoor pool (seasonal)
  • Sun terrace
  • Snack bar
  • Allergy-free room
  • Outdoor pool
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Garden
  • Terrace
  • Non-smoking rooms
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Breakfast in the room
  • Ironing service
  • Internet services
  • Lift
  • Safety deposit box
  • Currency exchange
  • Soundproof rooms
  • Packed lunches
  • Car hire
  • Tour desk
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Parking
  • Restaurant
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Internet WiFi is available in the hotel rooms and is free of charge.
Parking Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Pets Pets are not allowed.
Children and extra bed policy Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children up to and including 12 years old stay for free when using an available extra bed. People 13 years old and over stay for € 60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Cards Accepted at This Property

Euro/Mastercard, Visa, Diners Club, JCB, American Express,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Hotel Puerta America Reviews and Ratings


Currently we have 4817 reviews, rated at 8.5. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Hotel Puerta America

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. The Observatory is closed from Tue 11 Jan 2022 until Wed 15 Jun 2022 Karrara Terrasse is closed from Tue 11 Jan 2022 until Wed 15 Jun 2022 Bar is closed from Tue 11 Jan 2022 until Wed 15 Jun 2022 Fitness centre is closed from Tue 11 Jan 2022 until Wed 15 Jun 2022 Swimming pool #1 is closed from Sun 22 Aug 2021 until Wed 15 Jun 2022 When booking more than 9 rooms, different policies and additional supplements may apply. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Hotel Puerta America. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Madrid, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
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