Hotel Santa Teresa

Crossroads between Santa Teresa and MalPais 25 meters west of main road, Santa Teresa Beach. ( 2.8 km from City Center. )

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About Hotel Santa Teresa

Located just 70 metres from Playa Carmen Beach, Hotel Santa Teresa has an outdoor pool, sun terraces and a seasonal snack bar. Surfing lessons can be arranged on site. The modern decorated rooms offer air conditioning and a flat-screen cable TV. They also feature a some rooms have sea or garden views. Bathrooms come with a shower, and free toiletries. Free Wi-Fi connection is also available. Playa Carmen and the surrounding area are a playground of activities, offering ATV tours, surfing, snorkeling, yoga fishing, horseback riding on the beach and mountain biking. The staff can help you organize tours and activities at any time during your st

Good to know

Hotel Check-In
Check-in
14:00:00 – 14:30:00
Hotel Check-Out Check-out
07:00:00 – 11:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
Free public parking is possible on site (reservation is not needed).
Are pets allowed in hotel room?Pets
Pets are allowed on request. Charges may be applicable.
Children and Extra Bed Policy / Cots in the roomChildren and Extra Bed Policy.
All children are welcome. Up to two children under 3 years stay free of charge when using existing beds. Up to two children from 3 to 10 years are charged USD 20 per night when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 4. There is no capacity for cots in the room.

When would you like to stay at Hotel Santa Teresa

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel Santa Teresa will do its best to meet your needs.

Facilities & Services

  • Contactless check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • 24-hour security
  • Facilities for disabled guests
  • Non-smoking rooms
  • Children television networks
  • Fire extinguishers
  • Outdoor pool (all year)
  • Room service
  • On-site parking
  • Shops (on site)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Garden
  • Massage
  • Horse riding
  • Swimming Pool
  • Fax/photocopying
  • Sun terrace
  • CCTV in common areas
  • Family rooms
  • Free WiFi
  • Parking
  • Vending machine (drinks)
  • Access to health care professionals
  • Airport shuttle (additional charge)
  • Hand sanitizer in guest accommodation and key areas
  • Snorkelling
  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Books, DVDs, music for children
  • WiFi available in all areas
  • 24-hour front desk
  • Food can be delivered to guest accommodation
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Luggage storage
  • CCTV outside property
  • Outdoor pool
  • Internet services
  • Pets allowed
  • WiFi
  • Non-smoking throughout
  • Physical distancing rules followed
  • Terrace
  • Beachfront
  • Process in place to check health of guests
  • Fishing
  • Tour desk
  • Free parking
  • Pool/beach towels
  • Board games/puzzles
  • Safety deposit box
  • Daily housekeeping
  • Air conditioning
  • Concierge service
  • Airport shuttle
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Internet WiFi is available in all areas and is free of charge.
Parking Free public parking is possible on site (reservation is not needed).
Pets Pets are allowed on request. Charges may be applicable.
Children and Extra Bed Policy All children are welcome. Up to two children under 3 years stay free of charge when using existing beds. Up to two children from 3 to 10 years are charged USD 20 per night when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 4. There is no capacity for cots in the room.

Cards Accepted at This Property

Visa, American Express, Euro/Mastercard,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Hotel Santa Teresa Reviews and Ratings


Currently we have 215 reviews, rated at 8.7. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Hotel Santa Teresa

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Santa Teresa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that the reception is closed from 22:00 until 07:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance to arrange check-in. Contact details can be found on the booking confirmation. Please note that check-in & check-out after hours has an extra fee. To verify credit card, a precharge for 1 USD may be done. Rates are based on double occupancy. Children under the age of 10 stay for free. (Max. 2 children per room). Breakfast for children between the ages of 5 and 10 has a price of 6 USD.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Hotel Santa Teresa. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Santa Teresa Beach, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
Children