Europe · Spain · Santa Cruz de Tenerife
Iberostar Heritage Grand MenceyIberostar Heritage Grand Mencey
Dr. José Naveiras, 38, Santa Cruz de Tenerife. ( 0.8 km from City Center. )
Check availability for hotel Iberostar Heritage Grand Mencey's Stay
About Iberostar Heritage Grand Mencey
8.9
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar.
Good to know
Check-out
Cancellation/prepayment
Groups 
Internet 
Parking 
Pets 
Children and Extra Bed Policy. When would you like to stay at Iberostar Heritage Grand Mencey
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Iberostar Heritage Grand Mencey will do its best to meet your needs.
Superior guest experience at Iberostar Heritage Grand Mencey
Total relaxation, SPA Sensations, fine cuisine, MICE, weddingsFacilities & Services
- Internet services
- Breakfast takeaway containers
- Air conditioning
- Spa and wellness centre
- Parking
- Pool/beach towels
- Hammam
- Newspapers
- Bridal suite
- Meeting/banquet facilities
- Contactless check-in/check-out
- Swimming Pool
- Physical distancing rules followed
- Private parking
- Garden
- Hand sanitizer in guest accommodation and key areas
- Hot spring bath
- Currency exchange
- Live music/performance
- Use of cleaning chemicals that are effective against Coronavirus
- Process in place to check health of guests
- Babysitting/child services
- Open-air bath
- Free WiFi
- Terrace
- Cashless payment available
- Access to health care professionals
- Special diet menus (on request)
- On-site parking
- Ironing service
- Sauna
- Express check-in/check-out
- Car hire
- Delivered food is securely covered
- Non-smoking rooms
- Safety deposit box
- Guest accommodation is disinfected between stays
- Staff follow all safety protocols as directed by local authorities
- Tour desk
- Hot tub/jacuzzi
- Sun terrace
- Casino
- Aerobics
- Outdoor pool
- Room service
- Bar
- Luggage storage
- First aid kit available
- Breakfast in the room
- Non-smoking throughout
- Fax/photocopying
- Solarium
- Physical distancing in dining areas
- Cooking class
- Daily housekeeping
- Restaurant
- Laundry
- Massage
- 24-hour front desk
- WiFi
- Dry cleaning
- Snack bar
- Mobile app for room service
- Fitness centre
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Facilities for disabled guests
- Soundproof rooms
- Food can be delivered to guest accommodation
- Linens, towels and laundry washed in accordance with local authority guidelines
- Kid meals
- All plates, cutlery, glasses and other tableware have been sanitized
- Guest accommodation sealed after cleaning
- Shops (on site)
- Business centre
- Thermometers for guests provided by property
- WiFi available in all areas
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Outdoor pool (all year)
- Gift shop
- VIP room facilities
- Lift
Hotels Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Groups | When booking more than 5 rooms, different policies and additional supplements may apply. |
|---|---|
| Internet | WiFi is available in all areas and is free of charge. |
| Parking | Private parking is possible on site (reservation is needed) and charges are applicable. |
| Pets | Pets are not allowed. |
| Children and Extra Bed Policy | All children are welcome. Up to two children under 14 years stay free of charge when using existing beds. One child under 2 years stays free of charge in a child's cot/crib. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1. |
Cards Accepted at This Property
Euro/Mastercard, Diners Club, American Express, Visa,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in Iberostar Heritage Grand Mencey
Important information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor. It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. Please note that the full amount of the reservation must be paid in upon check-in. When booking more than 5 rooms, different policies and additional supplements may apply.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - Iberostar Heritage Grand Mencey. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Santa Cruz de Tenerife, you'll find everything you need in the town's little boutiques and shops.
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