Pollux Family Apartment

Staldenstrasse 52, Zermatt. ( 0.8 km from City Center. )

Check availability for hotel Pollux Family Apartment's Stay
Guests 1
Adults
Children

About Pollux Family Apartment

Pollux Family Apartment offers a quiet location 500 metres from the Matterhorn Cable Car and the centre of Zermatt. The spacious apartments all have a terrace and offer free WiFi. From the garden, guests enjoy direct views of the Matternhorn. Furnished in an elegant Alpine style with wooden floors, the apartments include a kitchen with a dining area, a bathroom with hairdryer, and a flat-screen cable TV with a DVD player. If you stay more than 5 nights, the final cleaning is included in the rates. Guests of the Pollux Family Apartment can use a ski storage room. The Wiestiboden Bus Stop is 50 metres away.

Good to know

Hotel Check-In
Check-in
16:00:00 – 00:00:00
Hotel Check-Out Check-out
00:00:00 – 10:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Hotel Group PoliciesGroups
No special conditions apply for groups.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in public areas and is free of charge.
Accommodation ParkingParking
Public parking is possible at a location nearby (reservation is not needed) and costs CHF 17 per day.
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and extra bed policy.
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

When would you like to stay at Pollux Family Apartment

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Pollux Family Apartment will do its best to meet your needs.

Facilities & Services

  • Daily housekeeping
  • Fitness centre
  • Golf course (within 3 km)
  • Garden
  • Terrace
  • Non-smoking rooms
  • Airport shuttle
  • Fishing
  • Babysitting/child services
  • Books, DVDs, music for children
  • Board games/puzzles
  • Airport shuttle (additional charge)
  • Water sport facilities on site
  • Ski pass vendor
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing in dining areas
  • Themed dinner nights
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • Walking tours
  • Children television networks
  • Temporary art galleries
  • Movie nights
  • Shuttle service (additional charge)
  • Sun terrace
  • Ski school
  • Free WiFi
  • Non-smoking throughout
  • Designated smoking area
  • Ski storage
  • Mini golf
  • Internet services
  • Lift
  • Express check-in/check-out
  • Valet parking
  • Spa and wellness centre
  • Massage
  • Ticket service
  • WiFi
  • Horse riding
  • Squash
  • Diving
  • Heating
  • Tour desk
  • Cycling
  • Car hire
  • Chapel/shrine
  • Children's playground
  • Soundproof rooms
  • Hiking
  • Dry cleaning
  • Skiing
  • Family rooms
  • Ironing service
  • Laundry
  • Tennis court
  • Parking
  • Delivered food is securely covered
  • Access to health care professionals
  • Breakfast takeaway containers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Invoice provided
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Grocery deliveries
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • Contactless check-in/check-out

Apartments Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Groups No special conditions apply for groups.
Internet WiFi is available in public areas and is free of charge.
Parking Public parking is possible at a location nearby (reservation is not needed) and costs CHF 17 per day.
Pets Pets are not allowed.
Children and extra bed policy Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Cards Accepted at This Property

American Express, Euro/Mastercard, Visa, Diners Club, JCB,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Pollux Family Apartment Reviews and Ratings


Currently we have 15 reviews, rated at 9.1. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Pollux Family Apartment

Important information

Please inform Pollux Family Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. There will be no cleaning fee for stays of 5 nights or more. Stays with 12 nights or more will have an additional cleaning free of cost. Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodation.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Pollux Family Apartment. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Zermatt, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
Children