The Citadel by Pillow
Espejo, 2, Madrid. ( 0.5 km from City Center. )
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About The Citadel by Pillow
Situated in Madrid, 200 metres from Mercado San Miguel, The Citadel by Pillow features air-conditioned rooms with free WiFi and a tour desk. The property is located 350 metres from Plaza Mayor, 600 meters from Puerta del Sol and 350 metres from Royal Palace of Madrid. The property is 700 metres from Gran Via and 5 km from Casa de Campo. At the guest house, rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Puerta de Toledo is 1.5 km from The Citadel by Pillow, while Temple of Debod is 1.5 km from the property. The nearest airport is Adolfo Suarez Madrid-Barajas, 24 km from the accommodation, and th
Good to know
Check-out
Cancellation/prepayment
Internet 
Parking 
Pets 
Children and extra bed policy. When would you like to stay at The Citadel by Pillow
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the The Citadel by Pillow will do its best to meet your needs.
Facilities & Services
- First aid kit available
- Contactless check-in/check-out
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
- Guest accommodation sealed after cleaning
- Non-smoking rooms
- Airport shuttle
- Internet services
- Lift
- Tour desk
- Heating
- WiFi
- Free WiFi
- Non-smoking throughout
- Air conditioning
- Airport shuttle (additional charge)
- Daily housekeeping
- WiFi available in all areas
- CCTV in common areas
- Fire extinguishers
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Invoice provided
- Property is cleaned by professional cleaning companies
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Guest houses Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Internet | WiFi is available in all areas and is free of charge. |
|---|---|
| Parking | No parking available. |
| Pets | Pets are not allowed. |
| Children and extra bed policy | Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. No cots are available. No extra beds are available. |
Cards Accepted at This Property
Visa, Euro/Mastercard,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in The Citadel by Pillow
Important information
This property will not accommodate hen, stag or similar parties. Please inform The Citadel by Pillow in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance. Please note that this property is not adapted for guests using a wheel chair. When booking more than 2 rooms, different policies and additional supplements may apply. Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - The Citadel by Pillow. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Madrid, you'll find everything you need in the town's little boutiques and shops.
Find nearby restaurants