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Shanghai by taxi


Shanghai by taxi

Taxi ("出租车" "chu zu che") is a good choice for transportation in the city, especially during off-peak hours. It is affordable (¥14 for the first 3 km, ¥2.4/km up to 10 km, and ¥3.5/km after; when wheels aren't rolling, time is also tracked and billed but first 5 min. are free; a ¥1 fuel surcharge is also applied) and saves you time, but try to get your destination in Chinese characters or available on a map as communication can be an issue. Flagfall starts at ¥18 after 11PM. As Shanghai is a huge city, try to get the nearest intersection to your destination as well since even addresses in Chinese are often useless. Most drivers do not speak English or any other foreign languages, so be sure to have the address of your destination written in Chinese to show the taxi driver but should you forget, there is a phone number displayed in the back of the taxi (you'll need a mobile phone for this). Dial the number and tell the agent where you want to go (English is the only foreign language offered currently). The agent will then, on your behalf, explain where you wish to go. The agent will even find out the address of bars and other spots for you if applicable and this service has very good remarks. (If without a mobile phone, try to get a business card of your destination or of something nearby.) Drivers, while generally honest, are sometimes genuinely clueless and occasionally out to take you for a ride. The drivers are very good about using the meter but in case they forget, remind them. It's also the law to provide a receipt for the rider but if your fare seems out of line, be sure to obtain one as it's necessary to receive any compensation. If you feel you have been cheated or mistreated by the driver, you (or a Chinese-speaking friend) can use the information on the printed receipt to raise a complaint to the taxi company about that particular driver. The driver will be required to pay 3x the fare if ordered by the taxi company so normally they're very good about taking the appropriate route. The printed receipt is also useful to contact the driver in case you have forgotten something in the taxi and need to get it back. If you come across a row of parked taxis and have a choice of which one to get in to, you may wish to check the driver's taxi ID card that is posted next to or near the meter on the dash in front of the front passenger seat. The higher the number, the newer the driver, thus the likelihood that your driver will not know where he or she is going. Taxi driver ID numbers between 10XXXX and 12XXXX are likely to be the most experienced drivers (just make sure to match the picture on the ID card with that of the driver). A number of 27XXXX to 29XXXX is probably going to get you lost somewhere. Another way is to check the number of stars the driver has. These are displayed below the driver's photograph on the dashboard in front of the passenger seat. The amount of stars indicates the length of time the driver has been in the taxi business and the level of positive feedback received from customers, and range from zero stars to five. Drivers with one star or more should know all major locations in Shanghai, and those with three stars should be able to recognize even lesser-known addresses. Remember that it takes time to build up these stars, and so don't panic if you find yourself with a driver who doesn't have any - just have them assure you that they know where they are going and you should be fine. If you need to cross from one side of the Huangpu River to the other by taxi, especially from Pudong (浦东) to Puxi (浦西), you may want to make sure your driver will make the trip, and knows where he or she is going. Some drivers only know their side of the town and will be as lost as you are once they leave their side of town. Taxis are notoriously difficult to get on rainy days and during peak traffic hours, so plan your journeys accordingly. As the crossings between Pudong (浦东) and Puxi (浦西) are often jammed with traffic, taking a taxi may be a more expensive and less time-efficient alternative to using the Metro to cross. It may be better to take the Metro between both sides, and then catch a taxi on the side that your final destination is on. Taxi colors in Shanghai are strictly controlled and indicate the company the taxi belongs to. Turquoise taxis operated by Dazhong (大众), the largest group, are often judged the best of the bunch. Another good taxi company, Qiangsheng (强生), uses gold-colored taxis. The other large companies include Jinjiang (锦江), which uses white taxis and Bashi (巴士), which uses light green taxis. Watch out for dark red/maroon taxis, since this is the 'default' color of small taxi companies and includes more than its fair share of bad apples. Also private owned taxis (You can recognize them easily as they have an 'X' in their number plate and may not be the standard Volkswagen Santana used by most taxi companies) are among them. The dark red/maroon taxis will also go "off the meter" at times and charge rates 4x-5x the normal rate - especially around the tourist areas of the Yuyuan Gardens. Bright red taxis and blue taxis, on the other hand, are unionized and quite OK, furthermore there are more 3-star and above taxi drivers working for these companies. The bright orange taxis cover suburban areas only and are not allowed within the "city" area, but their meters start at ¥11 and count at ¥2.4/km no matter how long the journey so they're somewhat cheaper if you're not trying to get downtown (rule of thumb- if you're trying to go somewhere within the Outer Ring highway, don't get one, but if your journey ends just within it you may be able to find a driver willing to bend the rules). Also of note is the "Expo taxis"- the Volkswagen Tourans and Buick Lacrosses. Those are the only taxis allowed to travel to the Expo area. Nowadays it's a gamble whether you get one or not; most companies don't have a way to separately ask for one when making a phone booking, so don't rely on having one. Always try to avoid using ¥100-bills to pay for short rides. Taxi drivers are not keen on giving away their change, and it is not uncommon to get counterfeit smaller notes for change. Taxis are very hard to come by during peak hours and when it's raining so be prepared to wait for a while or walk to a busy pick-up location. Foreign visitors might be surprised at the "lack" of courtesy or lines while waiting for a taxi, so don't be afraid to "jump in" and get one--it's first come, first serve. There are some taxi stops where attendants maintain a well-ordered line; this may be the fastest way to get a taxi in a busy part of town, but there are not very many of them, so expect to walk a ways to get to one.

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Shanghai Travel Guide from Wikitravel. Many thanks to all Wikitravel contributors. Text is available under Creative Commons Attribution-ShareAlike 3.0, images are available under various licenses, see each image for details.

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