Telecommunication networks in Train travel in New Zealand
Tranz Scenic is the only operator of long distance passenger train service in New Zealand. It's contact information is as follows:
Telephone: +64 4 495 0775 (from outside New Zealand)
Telephone: 0800 TRAINS or 0800 872 467 (from within New Zealand)
Updated Information on Timetable and Delays: 0800 ARRIVAL (within New Zealand)
Telephone reservations are available from 7:00AM to 7:00PM daily.
Tranzscenic-operated travel centers are located within the Wellington and Christchurch train stations. At other stations, you can generally buy tickets, but through third-party reservation agents who may charge a slight additional fee. Tickets and railpasses may also be purchased online, from the Tranzscenic web site, or by phone.
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The Most Frequently Asked Travel Questions about Train travel in New Zealand