The main entrance to New Delhi Railway Station (code NDLS) is located just outside of Paharganj, also known as the backpacker ghetto. The Delhi Metro now connects directly here, but the metro exits are at the Ajmeri Gate (second entrance) side near platform 12. You can also take prepaid rickshaws and taxis from the plaza outside the main entrance.
The station is large, crowded, confusing and packed with touts. Allow one hour to find your train the first time you visit. Don't trust the electronic display boards, which often show incorrect information. Instead listen to the announcements and ask multiple people in uniform (policemen) until you find your train. However, anyone who approaches you spontaneously should be completely ignored. Use one of the porters (in orange uniform and a metallic badge on arm) to find your train and carry your luggage, in exchange for a tip.
A tourist ticket office called the International Tourist Bureau is open during office hours upstairs of but still within the main New Delhi railway station. Note that it is only for foreign tourists, so you must have a tourist visa (i.e. student and working visas are not acceptable). Non-resident Indians can also book their tickets through this office. Bring your passport and cash or traveller's cheques in U.S. dollars, British Pounds or Euros. If you wish to pay in Indian rupees you must show an official exchange certificate (from India, not valid if you changed in another country) or an ATM receipt. To get a ticket, first get a form from the centre of the room, and fill it out. Then go to the information desk near the entrance. There, have the clerk check the availability of the train(s) you desire, and fill out your form accordingly. Then line up at one of the two u-shaped lines of chairs for the reservation desks.
Just do not trust strangers who appear out of the crowd to help you and completely ignore them. Always ask at the enquiry counter or the policemen (in khaki uniform).
The Most Frequently Asked Travel Questions about Delhi
Where To Stay & Best Hotels in Delhi - updated Apr 2024
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Delhi Travel Guide from Wikitravel. Many thanks to all Wikitravel contributors. Text is available under Creative Commons Attribution-ShareAlike 3.0, images are available under various licenses, see each image for details.
