South America · Ecuador · Quito
Hotel Reina IsabelHotel Reina Isabel
AV. AMAZONAS N23-44 Y VEINTIMILLA, Quito. ( 3.1 km from City Center. )
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About Hotel Reina Isabel
8.9
This chic hotel with spa and brand new gym facilities is situated in the heart of the lively Mariscal district. All rooms have city views and free WiFi. Massage sessions can be booked. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. An American self-service breakfast with regional jams, breads and coffee can be enjoyed daily. Lumo Rest
Good to know
Check-out
Cancellation/prepayment
Internet 
Parking 
Pets 
Children and Extra Bed Policy. When would you like to stay at Hotel Reina Isabel
Room Types & Availability
Can I book without a credit card?
A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!
Special Requests & Questions
You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel Reina Isabel will do its best to meet your needs.
Superior guest experience at Hotel Reina Isabel
We are proud to have a great team. We believe in responsible and personalized service. The customization of experience is the passion and dedication of our employees and makes a difference. In 2014, we were honored with the TripAdvisor Exceptional Service Awards, which recognize outstanding service from one of our partners, including thousands of nominees worldwide, being the only hotel in Ecuador to receive this title. We have a tower of 70 rooms and another 30 suites, each with an individual atmosphere, the first and the second is classic modern and minimalist. Our deluxe and premier suites were designed thinking in design, luxury and comfort, original artwork by local painters, marble bathrooms imported, bedding tailor-made, impressive breadth and technology, make them unique in Quito.Facilities & Services
- Room service
- Spa and wellness centre
- Smoke alarms
- Process in place to check health of guests
- On-site parking
- First aid kit available
- Designated smoking area
- Kid meals
- Ironing service
- Guest accommodation is disinfected between stays
- Dry cleaning
- Free WiFi
- Newspapers
- Food can be delivered to guest accommodation
- Terrace
- Special diet menus (on request)
- Lift
- Snack bar
- Tour desk
- Fire extinguishers
- Fitness centre
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Heating
- WiFi available in all areas
- Shuttle service (additional charge)
- Fax/photocopying
- Screens or physical barriers placed between staff and guests in appropriate areas
- Non-smoking rooms
- 24-hour security
- Bar
- Cashless payment available
- Concierge service
- Restaurant
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Internet services
- CCTV in common areas
- VIP room facilities
- Guest accommodation sealed after cleaning
- Airport shuttle (additional charge)
- Safety deposit box
- Children television networks
- Hand sanitizer in guest accommodation and key areas
- Laundry
- Car hire
- Free parking
- Security alarm
- Sun terrace
- Private parking
- Non-smoking throughout
- Airport shuttle
- Linens, towels and laundry washed in accordance with local authority guidelines
- Soundproof rooms
- Staff follow all safety protocols as directed by local authorities
- 24-hour front desk
- WiFi
- Meeting/banquet facilities
- Daily housekeeping
- Contactless check-in/check-out
- Private check-in/check-out
- Luggage storage
- All plates, cutlery, glasses and other tableware have been sanitized
- Trouser press
- Parking
- Bridal suite
- Use of cleaning chemicals that are effective against Coronavirus
- Physical distancing rules followed
- Massage
- Physical distancing in dining areas
Hotels Policies
These are general property policies. As they may vary per room type, please also check the room description & availability| Internet | WiFi is available in all areas and is free of charge. |
|---|---|
| Parking | Free private parking is possible on site (reservation is not needed). |
| Pets | Pets are not allowed. |
| Children and Extra Bed Policy | All children are welcome. One child under 3 years stays free of charge in a child's cot/crib. One child under 5 years stays free of charge when using existing beds. One child under 12 years is charged USD 12.20 per night in an extra bed. One child from 5 to 12 years is charged USD 12.22 per night when using existing beds. One older child or adult is charged USD 36.60 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 3. The maximum number of children's cots/cribs in a room is 1. |
Cards Accepted at This Property
Visa, American Express, Discover, Diners Club, Euro/Mastercard,
accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Payment & Cancellation Conditions
Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.
Latest Guest Experiences
Below is a selection of comments from our clients who have stayed in Hotel Reina Isabel
Important information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Reina Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.
Nearby Restaurants and Shops
There are a variety of shops and restaurants near our accommodation - Hotel Reina Isabel. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Quito, you'll find everything you need in the town's little boutiques and shops.
Find nearby restaurants