Hotel Tonchalá

Av 0 Calle 11 - Esquina, Cúcuta. ( 1.5 km from City Center. )

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About Hotel Tonchalá

Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hote

Good to know

Hotel Check-In
Check-in
00:00:00 – 00:00:00
Hotel Check-Out Check-out
00:00:00 – 13:00:00
Hotel Policies - Cancellation and prepayment conditions Cancellation/prepayment
Cancellation & prepayment policies vary according to room type, please enter dates of your stay & check your selected room cancelation policy.
Property Internet Services/WIFI AvailabilityInternet
WiFi is available in all areas and is free of charge.
Accommodation ParkingParking
Free private parking is possible on site (reservation is not needed).
Are pets allowed in hotel room?Pets
Pets are not allowed.
Children and Extra Bed Policy / Cots in the roomChildren and extra bed policy.
Children of any age are allowed. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 13 years old stay for COP 12,000 per person per night when using an existing bed. No cots are available. No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

When would you like to stay at Hotel Tonchalá

Guests 1
Adults
Children

Room Types & Availability

Can I book without a credit card?

A credit card is needed for the reservation! Your bank details are needed to guarantee your reservation. Need a room for today or tomorrow? Check availability & Book Now!

Special Requests & Questions

You can write a special request after your booking is complete! Special requests cannot be guaranteed - but the Hotel Tonchalá will do its best to meet your needs.

Facilities & Services

  • Shuttle service (additional charge)
  • Business centre
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Private parking
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Facilities for disabled guests
  • Hand sanitizer in guest accommodation and key areas
  • CCTV in common areas
  • Restaurant
  • Special diet menus (on request)
  • Delivered food is securely covered
  • Guest accommodation is disinfected between stays
  • Mobile app for room service
  • Pub crawls
  • Breakfast in the room
  • Process in place to check health of guests
  • Smoke alarms
  • Bridal suite
  • 24-hour front desk
  • Lift
  • Outdoor pool
  • Property is cleaned by professional cleaning companies
  • Meeting/banquet facilities
  • First aid kit available
  • Contactless check-in/check-out
  • Designated smoking area
  • Non-smoking throughout
  • Family rooms
  • Outdoor pool (all year)
  • Invoice provided
  • Packed lunches
  • Parking
  • Pool/beach towels
  • Safety deposit box
  • Guest accommodation sealed after cleaning
  • Room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • Grocery deliveries
  • On-site parking
  • WiFi
  • Internet services
  • Daily housekeeping
  • Free WiFi
  • Nightclub/DJ
  • Kid meals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Free parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Air conditioning
  • Breakfast takeaway containers
  • WiFi available in all areas
  • 24-hour security
  • Fax/photocopying
  • Fire extinguishers
  • Food can be delivered to guest accommodation
  • Cashless payment available
  • Swimming Pool
  • Security alarm
  • Laundry
  • Physical distancing in dining areas
  • Tour desk
  • Luggage storage

Hotels Policies

These are general property policies. As they may vary per room type, please also check the room description & availability
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Pets Pets are not allowed.
Children and extra bed policy Children of any age are allowed. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 13 years old stay for COP 12,000 per person per night when using an existing bed. No cots are available. No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Cards Accepted at This Property

Visa, American Express, Euro/Mastercard,

accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Payment & Cancellation Conditions

Cancellation and prepayment policies vary according to room type, for exact conditions please enter dates of your stay and check your selected room cancelation policy.

Hotel Tonchalá Reviews and Ratings


Currently we have 289 reviews, rated at 8.3. Guest reviews are written by our customers (families with children, mature couples, groups of friends, solo travellers and young couples)

Latest Guest Experiences

Below is a selection of comments from our clients who have stayed in Hotel Tonchalá

Important information

Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Nearby Restaurants and Shops

There are a variety of shops and restaurants near our accommodation - Hotel Tonchalá. During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Whether you like pizza, sandwiches, steaks or a little of everything. And, if you want to pick up some souvenirs or gifts in Cúcuta, you'll find everything you need in the town's little boutiques and shops.

Find nearby restaurants

Nearby Accommodations

Guests 1
Adults
Children